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Axiz Field Services is a proud Dell Service Provider and is authorized to perform warranty repairs.

 

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With 160 experts in 34 countries, we’re at your service

Who we are

Axiz Field Services Who We Are

Axiz Field Services is a hardware, software, services and technical IT support company that operates across the continent of Africa.

With two decades of experience, our team of IT professionals assists clients with their day-to-day IT operations, ranging from implementation projects to break-fix events.

We are a multi-vendor service provider with offices in 12 countries and over 160 experts serving customers in more than 30 African countries.

We are your trusted IT services partner, from installation to decommission.

Where we are

Our head office is based in Mauritius with local and regional offices in 12 countries on the African continent.

We have around 160 experts serving our customers in more than 30 countries throughout the continent.

This map shows our presence across Africa.

Dark green indicates where we have an office in country.

Light green indicates we have presence of engineers on the ground.

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Axiz Field Services Where We Are

What we do

Axiz Field Services What We Do

At Axiz Field Services, we simplify and manage vendor and system integrators deployment and post implementation  maintenance support for our clients and business partners to ensure optimum business continuity, systems performance and service level attainment. This includes but is not limited to:

  • End User Computing Service
  • Enterprise Services
  • Hardware Recycling and Disposal
  • Infrastructure Project Management
  • International Deployment Roll-Outs
  • IT Auditing
  • Inventory Counts
  • Remediation
  • Vendor Management and Service Transition
  • Infrastructure Services
  • Maintenance
  • Managed Services
  • Procurement
  • Staff Augmentation
  • Third Party Maintenance
  • Warranty Fulfilment
  • Virtualisation Services

How we do it

Industries

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Agriculture

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Banking and insurance

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Industrial

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Mining

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travel and sport

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Beverage

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ict

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Oil and petroleum

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telecommuniactions

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Retail

Axiz Field Services Dell Logo

Axiz Field Services is a proud Dell Service Provider and is authorized to perform warranty repairs in Botswana, Mozambique and Namibia.

Our team on the ground is continuously upskilling and staying up-to-date with the latest Dell technology developments to provide you with a seamless after sales service.

Whether you have Dell PowerEdge or EMC products to power your Data Center or are using any of Dell’s vaunted PC products, you are in good hands with Axiz Field Services.

Our trusted partnership with Dell ensures that you can get the best out of your Dell equipment. Even in remote African countries where the standard global Dell support is not announced, Axiz Field Services provides solutions to Dell customers.

Axiz Field Services Dell

Some of our partners

Commendations

The professional approach displayed during the duration of the investigations conducted over the past four weeks are remarkable and truly appreciated. The team made a tremendous contribution in the roles they performed to stabilize the environment in Ghana and to identify the root cause of the multiple high impact system outages.

Regional Service Delivery ManagerMajor Pan-African banking institution

I would like to express all my sincerest gratitude for the great support job you all are delivering to our users, based on the stakeholders engagement meeting I had with the client leadership team this week. They informed me that you all are doing a fantastic job to support their team members along these months, I would encourage you all to keep up this great attitude and behaviour to continue meet and exceed customers’ expectations.

IT Delivery LeadMajor petroleum company

I just wanted to let you know that the service from the technicians is exceptional. I have not had a single issue that has not been resolved and inevitably my requests are resolved the same day. They are always in a cheerful, positive disposition and nothing has been too much trouble. I know that some Strategic Leadership Team members and I always have last minute requests and the Axiz Field Services technicians have stepped up and assisted without any complaints or delays. I have to say that this level of customer service, in my experience since arriving in South Africa has not been found elsewhere. They are representing both their company and our brand in a fantastic light.

Personal Assistant to Regional PresidentMajor Pharmaceutical company

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